Matrix Mirage Privacy Policy
At Matrix Mirage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases from our website, https://matrixmirage.com/. By using our website and providing your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect certain personal information from you when you interact with our website. The types of information we collect may include:
- Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details when you make a purchase.
- Automatically Collected Information: Your IP address, browser type, operating system, and browsing behavior on our site (such as pages visited and links clicked). This information is collected through cookies and other tracking technologies.
- Communication Information: Any messages, inquiries, or feedback you send to us via email or our contact form.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To fulfill your order, send you order confirmations, and provide customer support.
- Communications: To send you important updates related to your order, such as confirmations, receipts, or issues with your order.
- Marketing: With your consent, we may send you newsletters or promotional offers related to our products. You may opt-out of these communications at any time.
- Site Improvement: To analyze how visitors use our website, improve its performance, and enhance your user experience.
3. How We Share Your Information
We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, or email service providers) to help us process payments, fulfill orders, or send communications. These service providers are contractually obligated to handle your information securely and confidentially.
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes, enforce our terms, or protect the rights, safety, or property of Matrix Mirage, our customers, or others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including:
- Essential Cookies: Required for the proper functioning of our website, such as enabling you to use the shopping cart.
- Analytics Cookies: Used to collect information about how visitors use our website so we can improve its performance.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take the security of your personal information seriously. We use industry-standard security measures, such as SSL encryption, to protect your information during transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectify: Request corrections to any inaccurate or incomplete information.
- Erase: Request the deletion of your personal information, subject to legal requirements.
- Withdraw Consent: If you have provided consent for us to process your information, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at contact@matrixmirage.com.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing your orders or complying with legal obligations.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the “Effective Date” at the bottom. Your continued use of our website after changes are made constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@matrixmirage.com
Effective Date: 21/10-2024